At T S Aromatics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
1. Information We Collect
We collect personal information that you provide directly to us, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit/debit card details or other payment information.
- Account Information: Username, password, and other registration details if you create an account.
- Order Information: Details of the products you purchase, shipping address, and any other relevant information.
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, and browsing activity.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Customer Support: To provide customer service and respond to your inquiries.
- Marketing: To send you promotional materials, special offers, and updates about our products. You can opt out of marketing communications at any time.
- Improving Our Services: To analyze and improve our website, products, and services based on customer feedback and usage patterns.
- Security: To protect against fraudulent transactions and ensure the security of our website.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.
While we strive to protect your information, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Update Your Information: Correct or update your personal information if it is inaccurate or incomplete.
- Delete Your Information: Request the deletion of your personal information, subject to certain legal restrictions.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time by following the instructions provided in the emails or contacting us directly.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take appropriate action to remove the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
T S Aromatics
KH-989, Plot No.10, Bisrakh Rd, near Railway Crossing, Noida, Uttar Pradesh 201301
info@tsaromatics.in
+91 98914 38889